Setting Healthy Expectations in the Workplace
Last week was my birthday. And I kinda like my birthday... Just a little. If you are a New Girl fan and remember the Jess birthday episode, I would compare my love of my birthday to a toned-down version of that. I mean, I try very hard not to have expectations when it comes to my birthday, but alas, I still have them. Thankfully this year my boyfriend knocked it out of the park. ;)
Expectations can be extremely harmful to hold, especially when they are not communicated, yet we all have them for most people in our lives. This is a subject I have begun to ponder in my personal AND professional life. If holding expectations is a reality we can’t escape, how do we make these expectations healthy ones?
In the workplace, we have expectations with our colleagues, boss, clients, and individuals we manage. Our bosses also set expectations for us to fill within our job roles. To begin to think about this concept, here are some helpful tips on how to set healthy expectations.
Communicate Clearly and Effectively
No matter the expectation and no matter who you have it with, the biggest sense of resentment, anger, and frustration happens when the expectation isn’t communicated. Specifically, when the expectation isn’t communicated clearly and effectively. Effective communication includes clear and focused objectives. “This is why [objectives] work so well: The steps to achieve are well-defined. Review your objectives each quarter and make notes on what worked and what didn't. By having these open conversations, you can set even better objectives for the next quarter,” said Luanne Tierney, chief marketing officer at Betterworks, a workplace empowerment and performance company. Not only will clear steps and objectives help communicate expectations as a manger to employees, but this will also be a helpful tool in setting expectations with fellow coworkers.
Encourage Open Conversation and Feedback
To further emphasize the first point of this blog, communication is key. This is even true after the initial expectation has been stated and outlined. Expectations and objectives change. On both ends. So, if healthy expectations are going to continue, feedback is essential. Engage in open dialogue with your coworkers, clients, and the employees you manage. It is important to even set time aside to walk through the expectations in place. The more open the dialogue, the more effective work and relationships will become. And this all begins with the environment you have created in your personal office and the workplace as a whole.
Know the Motivation and Purpose
Often unhealthy and unclear expectations come from an individual not knowing what they exactly want or are entering an expectation with a sense of individualism/selfishness. It is important that you know who you are and what the key message is. "Develop a key message supported by examples," Perkins said. One way to do this is with storytelling. "It's powerful when leaders share real stories about themselves and employees," Perkins added. "The more specific, personal and memorable the story, the better. Storytelling is a great way to create the opportunity to learn." This creates the opportunity for connection and for the key message to be shared within the company. Expectations are better met when the message and motivation is shared. And this begins with empathy and understanding one another. Storytelling is a powerful tool to make this happen.
Just as I try to manage the expectations I hold surrounding my birthday, I encourage you to think about how you navigate expectations in the workplace and in your personal life.
To read more about setting expectations, check out this source:
- Turning Your Passion Into a Career- With Celebrity Astrologer Kyle Thomas
- Using FBI Tactics to Close a Deal
- How to Rest - The Secret to Success
- 3 Ways to Find Hidden Treasures in Your Team
- 3 Ways to Hire Top Talent for Your Open Positions
- Less is More: Growing Your Business
- Reaching for the Mountains: Setting Obtainable Goals
- Stop Waiting and Start Now
- How to Increase Workplace Productivity
- Growth Mindset: Essential in the Workplace
- 3 Ways to Tackle the Summer as a Small Business
- 4 Free Resources for Small Businesses
- Embracing the Unknown in Business
- Why Effective Communication is Essential in Business
- Remote Work Here to Stay
- Learning From General Mills and Shrimp Tails
- 11 Years of Omaha Magazine’s “Best of B2B”
- Due Diligence: Preparation is Key
- Your Business as a Machine: Exit Planning Is Not Just for Exiting
- 10 Industries That Will See Post-Pandemic Profits
- Self-Care in a Pandemic
- Asset Sale vs. Stock Sale
- 5 Most Influential Women in the US
- Advertising Industry Outlook – Adapting Strategies
- How Important Is Due Diligence?
- 6 Best Christmas Movies of All Time
- Construction Industry Outlook – Remodeling & Renovation
- 4 Upcoming Business Trends of 2021
- Industries Booming During COVID-19
- What Are You Thankful For?
- Why it Makes Sense to Carry as a Seller
- Let's Talk About Pets
- What Exactly Are the Benefits of an SBA Loan?
- 2020 Industry Highs and Lows
- What the "Big Buyers" Want
- What’s an earnout, and why does Ryan Reynolds have one?
- M&A Advisor or Business Broker?
- How to Sell a Business in 7 Easy* Steps
- The Firm Advisors: #1 in the World -- Again!
- Documentation is Key During This Time
- Small Business Debt Relief Program
- Work On Your Small Business (While You Aren't Working In It)
- Meet the Listing: Body Shop w/ Towing & Auto Repair
- Superstitions and Deal Killers
- Choosing Your Investments: Stock Market vs. Business Purchase
- Video: Deal Education
- Industry Spotlight: Advertising and Marketing
- Meet the Team: The Firm Advisors Office Tour
- Securing Your Business Against Ransomware
- M&A: What's an M, and what's an A?
- Location, Location, Relocation
- $20M in One Month
- Pet Care: A Recession-Proof Industry
- The Firm Named to BBB Honor Roll
- Firm Family Christmas
- Firmgiving 2019
- Cortney Sells on IBBA's Podcast
- The Firm Makes Inc. 5000
- M&A: The Industry Defying Gravity
- Have You Met Makayla?
- Dr. Lemberg's Pathway to Retirement
- Steven Makes His Mark in M&A
- Hot Off the Press - June 2019 Magazine
- All Good Things Take Time
- The Firm June Magazine Release Celebration
- The Firm Feels Good Doing Good
- Corner Kick Spoils our Swan
- Opportunity of the Week: A Business That Brightens Children’s Futures
- Q&A With Cortney: Stock Sale Versus Asset Sale
- The Ins and Outs of Seller Financing
- Preparing for the Perfect Retirement
- The Firm Is Breaking Industry Records & Poised for Growth in 2019
- Simply the Best
- Competitor Analysis, Opportunities Listed
- Dentist to Dreamer - Hard Work Pays Off!
- Kansas City Tech Company Useagility Sells to First Tek
- 8th Year as Omaha's Best Business Brokerage
- Sellers: Why You Should Finance Your Buyers
- Summer Intern 2017 - Ameya Shelby
- Industry Forecast: Mind the Generational Gap
- 8 Things We Wish Every Business Buyer Knew Before Calling Us
- Selling Your Business: Getting a Proper Business Valuation
- Asset Sales or Stock Sales: Determining the Best for Your Business Transaction
- Why (and How) Business Owners Are Selling in 2017
- The Law of 3's - Choosing the Right Kind of Broker
- A Mutually Beneficial Relationship
- Reaching Out is Key
- Confidential Business Reviews
- A Change of Pace to Business Ownership
- Confidentiality is at the Core of Business
- Moving into the Boardroom
- Buying a Business vs. Starting Your Own
- Bringing Buyers and Sellers Together is Just the Beginning
- Client Interfacing in the Digital Age
- Four Questions Every Buyer Should Ask
- The Firm Outpaces Transaction Totals from Previous Two Years
- Faces of Omaha 2016: Face of Business Brokerages
- The Firm Business Brokerage Set to Double Sales within Seller's Market - MBJ 2014